Privacy Policy

The National NCD Portal is designed, developed and maintained by Ministry of Health and Family Welfare (MOHFW), Government of India. This application is developed to be used by the state health institutions / functionaries to support service delivery.

Information Collection & Use

The application captures personal and health information of service users (individuals seeking services from public health system) through mobile application or portal. It also captures your personally identifiable information like your name, mobile number, user name, password and other registration information.

                                
                                Data Usage:
                                The data will be processed only for the purpose of service delivery, planning,
                                monitoring and research
                                by the State and National health departments.
                            

                                
                                Secure Storage:
                                The information collected by the National NCD Portal is stored securely in the
                                Central/State Data Centres
                                managed by MeitY empanelled GCC partners.
                            

                                
                                Authorized Access Only:
                                The application is meant for use by the designated users/health functionaries only.

                                
                                Security & Communication:
                                To improve service delivery, SMS will be sent to users. We take adequate security
                                measures to protect
                                the information.
                            

                                
                                No Third Party Sharing:
                                We do not sell or share any personally identifiable or health information to any third
                                party.
                            

Strictly Confidential - Government of India

Log Data & Automatically Collected Information

In case an error occurs while using the application, we collect data and information (through third party products) on your phone called Log Data. This Log Data may include information such as your device IP address, device name, operating system version, the configuration of the app, time and date of use, and other statistics to improve the service and provide bug fixes.

                                
                                GPS Location Capture:
                                The location of user will be captured with GPS technology. If the user does not provide
                                permission,
                                application will not collect the data.
                            

                                
                                Usage Tracking & Feature Improvement:
                                To understand and improve user experience, the software will track application features
                                usage and send
                                consolidated data to server.
                            

Permission Based Collection Only

Data Retention Policy & Information Management

We will retain user data as well as automatically collected information in the server if you use the application. The information will not be visible once the user is marked as inactive.

                                
                                Legal Disclosure:
                                We may disclose information as required by law, such as to comply with a subpoena, or
                                similar legal
                                process.
                            

                                
                                Trusted Service Providers:
                                We may share information with our trusted service providers who work on our behalf. They
                                have agreed to
                                adhere to this privacy statement.
                            

                                
                                Regulatory Compliance:
                                This application adheres to all guidelines issued by Ministry of Electronics and
                                Information Technology
                                (MeitY).
                            

As per Government of India Policies

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

                                
                                Notification of Changes:
                                Any updates will be posted on this page. You are encouraged to check this page
                                regularly.
                            

Check back periodically for updates

Terms & Conditions

Accuracy & Disclaimer: Though all efforts have been made to ensure the accuracy and currency of the content, the same should not be construed as a statement of law or used for any legal purposes.

                                
                                Limitation of Liability:
                                Under no circumstances MOHFW will be liable for any expense, loss or damage arising from
                                use of this
                                application.
                            

                                
                                Governing Law & Jurisdiction:
                                These terms shall be governed by Indian Laws. Any dispute shall be subject to the
                                jurisdiction of the
                                courts of India.
                            

                                
                                Compliance Required:
                                Any violation of terms may result in termination of your access to the Application.

                                
                                Personal Use Only:
                                National NCD Portal is for your own personal use only. Any commercial use will result in
                                termination.
                            

                                
                                Linking Policy:
                                Written consent required for displaying any material on hyperlink.

                                
                                Reproduction Policy:
                                Material may be reproduced after permission. Source must be acknowledged.

Prohibited Activities:

Unlawful, malicious or criminal activity
Defamatory, harassing or threatening activity
Create disruption in service for other users
Damage or impair the App or security systems

                                
                                Intellectual Property Rights:
                                All IP rights related to National NCD Portal belongs to Ministry of Health and Family
                                Welfare (MOHFW).
                            

Governed by Indian Laws

Contact Us

If you have any questions or suggestions about our Privacy Policy, feel free to contact us:

itdivision[at]nhsrcindia[dot]org

Last reviewed and updated as per latest guidelines from Ministry of Health and Family Welfare